Returning to stillness…
Returning to stillness…
Help
Whatever your query, we're here to advise - from placing an order and delivery times to care guides, gifting, and our story.
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The questions we're asked most, gathered in one calm place.
Talk to us
Questions on order tracking, delivery, or placing an order? We're happy to help.
Orders are carefully packed and dispatched within two business days. Standard delivery takes three to five business days, with tracking sent as soon as your ritual is on its way. Standard delivery is free on orders over €100.
Changed your mind? Return any unused item in its original gift packaging within 30 days for a full refund. For hygiene reasons, opened acupressure and eye-pillow products can only be returned if faulty.
Good to know
Free Standard Delivery
On orders over €100.
Next-Day Delivery
Order before 7pm, Monday to Friday.
Gift Boxes & Bags
Gift-ready packaging on every order.
Gift Cards
The gift of choice, coming soon.
Still need help?
Share a few details and our care team will be in touch within one business day. For order queries, please include your order number.
Reach us
Prefer email? Write to us any time and we'll reply with care.
care@theyinclinic.shop